We are currently closed due to the Coronavirus pandemic.
Updated 11/07/20

We are desperate to re-open, especially as we fell through the gaps with the government self-employed furlough scheme. However, after carrying out a risk assessment we have come to the conclusion that it wouldn’t be a safe course of action.

As a population, we are told to social distance, to use contactless payments, and to wash our hands frequently especially after touching shared surfaces. Yet we are told that as masseurs we can have hands-on contact with patients, with limited PPE, in a confined space for up to one hour. The World Health Organisation has now stated that airborne transmission of the virus may take place in a confined space (this is different from droplet transmission from coughs and sneezes and can be produced by talking and simply breathing) the droplets are smaller and stay in the air for longer making cleaning surfaces between patients inadequate protection.

We understand people’s frustration, especially as the individual risk to a patient visiting the clinic is relatively low, and one most people would be willing to take occasionally, especially if in pain. However, the risk to masseurs who, day in day out could be exposed to the virus will be considerably higher. We have calculated, using information from the government website, that 1 in 3600 people are shedding the virus at any one time. With the number of massages we expect to do, over the next six months, we estimate the chances of coming into contact with a carrier of the virus are very high and the risk to be unacceptable.

The health of our patients, ourselves, and our families, and the continued good reputation of our profession is paramount even if it means sacrificing our wage and struggling over the next few months. This has been a difficult and heartbreaking decision to make but we are not alone in drawing this conclusion.

Please contact us for a free telephone consultation to discuss your condition, and we will be able to offer you advice and exercises. Please keep an eye on this page for further updates.

Although we run the clinic with the highest standards of hygiene, we have a duty of care towards our patients, and have to consider the close contact nature of what we do.

We wish all of our clients and their families the best – stay safe and well.

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The Muscle Clinic is based at Millfields Trust HQ Business Centre in Plymouth City Centre.

Room 20, Millfields Trust HQ Business Centre, 237 Union St, Plymouth PL1 3HQ

Directions
If you are driving from Plymouth city centre along Union Street, turn left immediately before Lidl (not Aldi!) and left again into the carpark of HQ Business Centre. HQ is the large grey building set back from the road. It is next to the brand new ‘Genesis’ building.

There is visitor parking along the front of the building. Enter the building via reception and sign in your car. There is a comfortable seating area and we will come down to greet you when it’s time for your appointment.

If you are arriving after 5pm or on a Saturday, there will be no-one on the desk, but please wait in the reception area, or by the door and we will come to meet you.

Room 20 Millfields Trust, HQ Business Centre, 237 Union St, Plymouth PL1 3HQ

Where to Park
There is free car parking and a bicycle lock-up for patients of The Muscle Clinic in the HQ Business Centre carpark at the front of the building.

Accessibility
There is a Disabled parking space in the carpark. Our room is on the first floor and the is a lift available. Please let us know when you make your appointment if you will need to use these.

Useful Information

Opening Times
Daytime and evening appointments are available, Tuesday – Saturday.

Payment

massage plymouth card payment

We usually take payment at the appointment and can accept major debit and credit cards or cash. If you wish to pay in advance you can do so via Paypal by purchasing a gift voucher. Just let us know if you don’t need the voucher to actually be sent out.

What to Expect
The therapist will respect the patient’s modesty at all times. The patient is covered with towels, which are turned back to reveal only the area to be massaged.

Appointment Length
Appointment length includes consultation, treatment, and dressing.

Block Bookings: 3 x 60 Minute Treatments for £105
These are to be used within one year of purchase.

Eating and drinking
It’s not advisable to eat a heavy meal or drink alcohol or too much caffeine in the hours preceding the treatment. It is a good idea to drink plenty of water to stay hydrated after your treatment.

Illness
You cannot receive a massage if you have a temperature or are feeling unwell.

Intoxication
You cannot receive a massage if you are intoxicated.

Patient Conduct
Inappropriate behaviour or remarks will not be tolerated and will result in the immediate termination of the treatment.

Cancellation Policy
We require 24 hours notice for cancellations. If you cancel less than 24 hours before your appointment, you will be required to pay.

Under 18s
You must be 18 years of age or older to receive treatments without approval or must be accompanied by an adult.